Technical problems between Christmas and New Year? We don’t leave you out in the snow!
Except for Christmas Day and Boxing Day (December 25 & 26), you can contact our support team from December 27 to 29 as usual from 6 a.m. to 8 p.m. For support requests, please open a ticket via our customer portal.
Due to the public holiday situation, we kindly ask you to call us only in urgent cases on the phone number stored in the portal. Have your ticket number ready for this.
If you are planning targeted activities concerning our products in the above-mentioned period, please contact us early by opening a corresponding ticket.
We would like to thank you very much for your trust and good cooperation and wish you a cosy Christmas season and a good start to the New Year 2024.